Frequently Asked Questions

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About the Gheorg App

How do I get the Gheorg app?
You can download the Gheorg app from the Apple Store or the Google Play store.

The app is avaluable in the following countries:

Australia, Belgium, Belize, Brunei, Canada, Cayman Islands, Finland, France, Germany, Indonesia, Ireland, Luxembourg, Malaysia, Montenegro, Morocco, Netherlands, New Zealand, Norway, Qatar, Saudi Arabia, Singapore, South Africa, St. Kitts and Nevis, Sweden, Switzerland, Taiwan, United Kingdom, and United States.

What does the free trial include?

Free trials include:

  • 10 days of check-in exercises

  • Summary of progress to monitor your child’s behaviour

  • Breathing exercises

Please note: the 10 days of check-in exercises are not consecutive. For example, if you have 7 days remaining and do not complete a check-in for 2 days, you will still have 7 days remaining.

How much does the Gheorg app cost?
See our Pricing Page here. After the free trial period, monthly membership for Gheorg is:

  • Australia: AUD$14.99 per month or AUD$134.99 per year

  • United States: US$8.99 per month or US$81.99 per year

How often should my child use the Gheorg app?
Gheorg was designed for children to perform daily check-ins with Gheorg. These check-ins allow Gheorg or Gheorg-e to share strategies for children to manage their emotions and learn how to calm themselves. Gheorg and Gheorg-e are carefully designed to be lovable but non-addictive. Most children spend just 5 minutes a day doing the exercises which is long enough for kids to have the positive benefits and brain development. 

How can I reset my password?
Within the Gheorg app login screen, click the “Forgot password” button and follow the email prompts to reset your password.

How do I unsubscribe?

Payments and subscriptions for Gheorg are handled via the app stores.

Does Gheorg adhere to clinical guidelines?

Yes, Gheorg adheres to the Australian practice guidelines for the treatment of anxiety disorders and the US guidelines for the assessment and treatment of children who experience anxiety disorders.

 

About Anxiety and Mental Health

What treatment options are there for anxiety?
The Gheorg app doesn’t replace medical or psychological treatment. Gheorg’s founder is a psychologist and knows first hand that there can be long wait times and expensive appointments when trying to see a psychologist. Psychologists often prescribe calming apps to provide children with short term emotions management techniques. The Gheorg app offers both calming and educational content delivered in a way that children like, which provides long term benefits of positive brain changes for mental health. If your child has serious symptoms, we recommend first talking to your GP and then getting in touch with your friendly, neighbourhood psychologist for expert help tailored to them right away. 

I need something to help me now. What other resources do you recommend?

If a child needs to speak to someone who could help them feel better, we recommend calling Kids Helpline on 1800 55 1800.

If an adult would like to speak to someone, we recommend calling Lifeline on 13 11 14 or Beyond Blue on 1300 22 46 36.

 

About the Gheorg team

Who created Gheorg?
Dr Louise Metcalf is the founder & CEO of Gheorg. Louise has almost 30 years experience working in multiple sectors as a psychologist and has a keen interest in brain health and resilience. Louise has completed a Bachelor degree in Psychology graduating with Honours, a Master degree in Psychology, and a PhD in Science. After years of working with children who have anxiety and then having her own child, Louise realised she had to do something to help kids become more resilient. Find out more about the Gheorg team here.

Why is Gheorg named Gheorg?
Gheorg is a friendly robot designed with the principles of always being helpful to humans in building resilience. We created his name from an acronym about his robot-like characteristics: Gentle to Humans, Emotion and thought Organisation and Resilience Guide

How do I contact Gheorg?
Still have a question or have feedback for our team? Get in touch here.

 
 

Supporting Parents & Kids to have more HOPE

 

After speaking to countless parents about their kids mental health, and their own mental health as parents, Gheorg’s founder and psychologist of 30 years Dr Louise Metcalf wanted to do something more to support parents in these challenging times.

Gheorg was created to support kids with anxiety. And to be able to support kids with their mental wellbeing, parents need to be aware of their mental health too.

During the Hope Ninja Parents podcast, Dr Louise Metcalf speaks with Gheorg’s Schools Program Manager and Mindset Coach, Cynthia Painter, about the importance of mental health, how hope can be a key tool for positive mental wellbeing, and practical strategies parents can use to improve their family's mental wellbeing. Mental health is a big topic!

Each episode, we’ll be diving into a new topic around mental health and sharing ideas that can support parents and kids with their mental wellbeing.

 

 

Try Gheorg for free

Backed by a team of health and education experts, Gheorg was created to assist children to manage their anxiety.

 
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